Quick Answer: How Do I Report A Seller On Alibaba?

Can you get your money back on Alibaba?

If supplier fails to ship on time or the product quality varies from what has been agreed upon, you may apply for refund on Alibaba.com within 30 days of delivery.

We will investigate, mediate, and resolve your claim with an aim to achieving a satisfactory outcome, including refunding the purchase if necessary..

Can anyone order off Alibaba?

Yes, anyone can buy from Alibaba. Whether you’re an individual or a company that wants to import from China, you can order for products directly from manufacturers on Alibaba. The website essentially serves as an Internet directory where anyone can contact and buy directly from manufacturers.

Is stuff on Alibaba fake?

There are tons of counterfeit products on Alibaba. Company webpages, certificates, licenses can also be counterfeit. For sellers that actually play by the rules and spent the time, money and labor to get on here and be able to sell… … Alibaba is a b2b website where sellers are sourcing these products.

Does Alibaba protect buyers?

Trade Assurance is a free service offered by Alibaba.com that’s designed to help create trust between buyers and suppliers. Trade Assurance covers you in the event of shipping or quality-related disputes. You’re covered if: Your products are not shipped on time as per the contract with your supplier.

Can you sell on Alibaba for free?

It’s free to join Alibaba, but for those interested in really harnessing everything it has to offers, especially the customer base and site functionality, a Gold Membership may be worth considering. Currently, there are three different Gold Membership Levels: Basic, Standard and Premium.

How can I avoid being scammed on Alibaba?

How to Avoid an Alibaba ScamConsider Alibaba’s Business Model. … Avoid Free Account Members. … Avoid Big Brands, Especially Electronics. … Know What ‘Alibaba Gold Member’ Actually Means. … Look at The Age Of an Account. … Do Some Basic Research Online. … Check Fraud and Scam Listings For an Alibaba Scam. … Consider The Payment Option Being Requested.More items…•

Why is shipping so expensive on Alibaba?

The main reason behind the Alibaba shipping cost being so expensive is the distance. If you want to buy something and have it delivered to the USA, you must think about how far apart the two countries are.

Can I trust Alibaba Gold Supplier?

No, unfortunately not! You can still get scammed by gold suppliers on Alibaba and that’s exactly what I want to talk about today. But before we get started with the meat of today’s post – I do want to quickly point something out: the absolute vast majority of gold suppliers on Alibaba are 100% legitimate companies.

How long does Alibaba take to ship?

The order preparations can take anything from 15 days to 6 months. The larger the order and the more complex the product is, the longer it takes. Production time is easier to predict since it’s usually around 30 days in total, counting from the day the supplier receives the payment.

Can you get scammed on Alibaba?

The truth is, yes, it is possible that you may get scammed on Alibaba.com IF you don’t know what you’re doing. However, with the information you learn in this blog post, the chances of you getting scammed on Alibaba will be very slim. Just to be clear: Alibaba itself is not a scam.

How can I contact Alibaba?

Customers can reach major businesses in Alibaba’s digital economy through the following channels:Taobao Marketplace. Consumer help center: … Tmall. Consumer help center: … AliExpress. Customer service center: … Alibaba.com. Buyer help center: … 1688.com. Customer help center: … Alimama. … Alibaba Cloud. … Cainiao Network.More items…